West Hills Basement Remodel
After the January 2024 ice storm, we were contacted by a client who had just listed their home for sale and discovered a significant water leak. Upon inspection, we found over 25 burst pipes throughout the property, which had caused water to flow for two days. The drywall in the walls and ceilings had deteriorated and collapsed, necessitating a complete demolition throughout the home.
This extensive work included removing all floors, subflooring, insulation, and drywall, as well as a full repiping with upgraded PEX plumbing and any necessary electrical updates. During our assessment, we also identified and addressed additional structural issues and dry rot that would have otherwise gone unnoticed.
We replaced all subflooring, insulation, and drywall, and installed a new shower, tile, vanities, mirrors, and lighting—essentially transforming the home into a brand-new space. After our work was completed, the home was relisted on a Thursday and received a final accepted offer by the following Monday.
This extensive work included removing all floors, subflooring, insulation, and drywall, as well as a full repiping with upgraded PEX plumbing and any necessary electrical updates. During our assessment, we also identified and addressed additional structural issues and dry rot that would have otherwise gone unnoticed.
We replaced all subflooring, insulation, and drywall, and installed a new shower, tile, vanities, mirrors, and lighting—essentially transforming the home into a brand-new space. After our work was completed, the home was relisted on a Thursday and received a final accepted offer by the following Monday.
These clients had full confidence that New Narrative was prioritizing their best interests, especially as they were displaced homeowners in the Bay Area. We worked closely with the insurance company and the realtor to ensure we could reach the finish line as quickly and cost-effectively as possible.
Finished Remodel
Before Remodel
"Working with New Narrative gave us peace of mind during a challenging time. Their dedication to our needs and their seamless collaboration with our insurance and realtor made the entire process so much smoother. We truly felt like we were in good hands."
Gaylen Banghart, Client"You are the first contractor that I have worked with that has such good communication and promt responiveness."
Michelle Shea-han, Realitor